Booking and confirmation
An appointment is confirmed once we reply by phone, text or email with a date and time. A request sent through our website or by message is not a booking until you receive that confirmation. Please check the details and tell us straight away if something is wrong.
Same-day slots are often possible, but they depend on which barber is free. Call +358 50 391 4287 if you need a slot today.
Cancellations and late arrivals
We hold your chair for you, so we ask for a fair amount of notice if plans change.
- Cancel or move a booking at least 4 hours before the start time at no cost.
- Cancel with less notice and we may charge 50% of the service price.
- Arrive more than 15 minutes late and we may need to shorten the service or move it to another day.
- Repeat no-shows may lead us to ask for prepayment on future bookings.
Prices and payment
Prices shown on this website are in euros and include Finnish VAT at the rate in force at the time of your visit. We accept card and cash at the shop. Prices can change without notice, but the price confirmed for an existing booking will be honoured.
If a service takes longer than expected because of the condition of your hair or beard, we will tell you before we continue and agree on any change.
Services and results
We do our best to match the shape and length you ask for, and we will always discuss what is realistic before we start. Hair grows back, and it is normal for the first few days to feel different from what you pictured. If you are unhappy with the result, contact us within 7 days and we will look at it again at no charge.
We do not guarantee a specific result where your hair or skin has a condition we were not told about, for example a scalp infection, recent chemical treatment or a known allergy.
Gift cards and vouchers
Gift cards are valid for 12 months from the date of purchase and cannot be exchanged for cash. Present the card or voucher number when you arrive. Partly used cards keep their remaining balance until the expiry date.
Liability and contact
We are not responsible for personal items left in the shop, so please keep phones, bags and jackets with you. Our liability for any single visit is limited to the price of the service that was booked.
These terms are governed by Finnish law. Any dispute will first be handled directly with us at blanelo@hotmail.com or at our address, Karakaari 7, 02610 Espoo, Finland. Company business ID: 4829371-5.